Refund Policy

Effective Date: 05/01/2025

We want you to love your purchase from [Store Name]. If you’re not satisfied with your order, we’re here to help.

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1. Returns

We accept returns within [15 / 30] days of delivery for unused, unworn items in their original packaging with tags still attached. To be eligible for a return:

• Items must be in new condition.

• Items must not be final sale, clearance, or gift cards (non-returnable).

• A receipt or proof of purchase is required.

To start a return, please contact us at Hoodreport2025@gmail.com with your order number and the reason for return.

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2. Refunds

Once your return is received and inspected, we’ll notify you about the approval or rejection of your refund.

If approved:

• A refund will be processed to your original method of payment.

• Refunds may take 5–10 business days to appear, depending on your bank or credit card provider.

Shipping costs are non-refundable.

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3. Exchanges

Need a different size or color? Please contact us at [Insert Email Address], and we’ll help you arrange an exchange if the item is in stock.

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4. Damaged or Incorrect Items

If your order arrives damaged or incorrect, please email us within 7 days of delivery with a photo of the issue. We’ll make it right as quickly as possible.

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5. Return Shipping

• Customers are responsible for return shipping costs unless the item arrived damaged or we made an error.

• We recommend using a trackable shipping method. We’re not responsible for returns lost in transit.

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6. Questions?

We’re happy to help! Reach out to us at:

Email: HoodReport2025@gmail.com
Store Name: Hood Gear Shop